How I Learned that Shannon Tipton is AMAZING at Feedback!

I used to work for Shannon Tipton. On Twitter I called her #BossLady. Although it was a brutal commute – over 50 miles each way – it was worth every hour spent on the Chicago roadways.

Ambius drive

I wasn’t kidding about the commute, was I?


You’re probably wondering why I did it.


Shannon Tipton.


Shannon is the reason I did these Hell Drives.


She pushed me into being better than I ever thought I could be.


A couple of days ago, I blogged about some bad reviews I received for my facilitation skills, or lack thereof according to two people. I learned I’m not as perfect as I thought!

And this is where the brilliance of Shannon Tipton shines brightest.

Her response to me encourages and urges. She has full belief that everyone can always be better. Don’t take my word for it, read hers:

shannonThis is a great and brave reflective exercise! It’s hard to accept that we aren’t perfect. How dare the people tell us we aren’t wearing any clothes? Getting feedback is key, getting constructive feedback even better. Might I suggest you record the next webinar and listen back, not just to your voice/tone etc. but to the responses (or lack thereof) of the participants. Did you just tell a joke that you thought fit, but after listening back all you’re hearing is awkward silence? This is why video taping presentations is so valuable. But this kind of exercise is good for all things, like having a member of your #PLN read your posts before they go out… *wink*

And that is the essence of Shannon. I miss working for her, and I wonder what we could have accomplished. She’ll tell you that I abandoned her. It wasn’t her; I had to leave Chicago winters!

But thanks to Social Media, she’s always around to push me to be better than I ever thought I could be.









About Tricia Ransom

Patricia Ransom: wife, daughter, friend. Learning, laughing, living. Chicago, Illinois, downstate. Townie, urbanite, traveller. Note: The opinions expressed on this blog belong solely to me and should not be assumed to reflect the opinions of any of my employers past, current, or future.
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1 Response to How I Learned that Shannon Tipton is AMAZING at Feedback!

  1. Wow. I truly don’t know how to respond, other than “Thank you”. I know when someone tells me I need to do better, I hope they come with suggestions on how to do so. Leaving me hanging isn’t helpful, how can one grow to perform better? As Tricia can attest, I’ve always said “I’m going to get hit by a bus someday and someone around here will have to pick up the slack”. My team were also MY customers, and as customers I want to support them the best I can in their development. I am touched you think (out loud, no less) that I have helped you grow. Reading this validates why I got into this profession in the first place. Thank you again Tricia – the check is in the mail.


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